Etiquette
Make your journey with us hassle-free.
If youāve reserved a space in a class and are going to be late please contact us, otherwise, your spot will be made available to others after five (5) minutes.
Available spaces are offered on a first come, first served basis.
Cancellations
Group Class: We require 6 hoursā notice for cancellations, otherwise, regular charges will apply.
Sessions/Appointments: We require 24 hoursā notice for cancellations, otherwise, regular charges will apply.
We are fragrance-free
Fragrance sensitivity among the public is on the rise.
Please limit the use of scented products when visiting our Studios and Clinics.
Fee ranges reflect teacher expertise, education and tenure, and are per person, per 55-minute session.
An attendance and payment schedule will be customized to meet your goals.
We ask for a minimum of six (6) hours notice to early cancel your reservation, otherwise a $25+HST fee will apply.
In case of unpredictable events or if you are running late, please contact us.
Please arrive for class with at least 10 minutes lead time. Zoom has a waiting room for you and your teacher will admit you to the class from there. We do our utmost to keep disruptions to a minimum, so please stay muted during the class.
Please ensure that you have been cleared by your medical doctor to partake in online fitness classes such as Body Harmonics Pilates & Movement live or recorded classes.
Body Harmonics reserves the right to cancel or suspend classes, combine classes, change teachers or limit enrollment.
Check our online schedule as it is updated regularly.
Prior to attending the first class of your pre-purchased package, a full refund will be granted. You may also transfer unused classes to a person of your choice. In the event of a personal injury/illness, please contact us.
1. Bundles of group classes expire one (1) year from the date of your first class.
2. Unlimited monthly memberships expire one (1) month from the date of your first class.
1. Intro Packs packages are valid for one (1) year from the date of your first session.
Clients may only purchase one each of our 6, 12 and 24 Intro Packs (for a total of 42 sessions at the Intro Pack rate).
Health insuranceĀ coverage
Many of our Health Clinic services may be covered under your insurance plan.
Check your plan for detailed information about coverage. Direct billing to insurance companies is not available. Invoices are always available upon request.
