Health Clinic Appointments

To schedule an appointment, please email [email protected]com. A member of our Front Desk team will get in touch with you within 24 hours to schedule an appointment.

• Appointments will be spaced 30 minutes apart to prevent multiple individuals from being in our Studio-Clinic at the same time and to allow time for disinfecting between appointments.
• All surfaces in the treatment rooms, reception area and common areas (including door knobs, handles, etc.) will be disinfected regularly.
• Washrooms will be accessible, and hand sanitizer will be provided for your convenience.
• Clinicians will be wearing masks and additional PPE (if required) at all times for the duration of your appointment in addition to following strict hand hygiene protocols.
• You’ll be pre-screened when booking and confirming your appointment and also before entering our Studio-Clinic. The screening takes approximately 60 seconds and consists of questions set out by the Ministry of Health.
• You’ll be required to wear a mask at all times for the duration of your appointment. Please bring your own mask (procedure/medical mask, homemade mask, or scarf).
• All unnecessary furniture and décor have been removed from treatment rooms and our reception area.

• When you contact us at [email protected] to book your appointment, you will be asked some pre-screening questions. You will be asked these same questions again when we send you a confirmation email 48 hours prior to your scheduled appointment.
• 24 hours prior to your appointment, our Front Desk team will be in touch to pre-screen you again and to confirm your appointment.
• If at any point you answer “yes” to any of our pre-screening questions, you will be asked to reschedule your appointment to a later date. Of course, there will be no charge for appointments cancelled 24 hours in advance of your scheduled appointment.
• You are required to wear a mask or face covering (procedure/medical mask, homemade mask, or scarf) for the duration of your appointment and while on our premises. This is a government requirement that is in the interest of everyone’s safety.
• Please try to arrive for your appointment as close to the scheduled time as possible so we can effectively manage the number of people in the space as per government guidelines.
• Please come to your appointment alone if possible. If you require a support person, both of you will be required to undergo pre-screening and wear masks.
• Children must be accompanied by a parent/guardian during their visit and both people will be required to undergo pre-screening and wear a mask at all times.

We look forward to welcoming you to our Health Clinics!

• To limit the number of individuals in our space and you’re in contact with, our Front Desk team will be working remotely.
• You can get in contact with our Front Desk by emailing [email protected] or via our Contact Us page. We are happy to help you!
• Our Studio-Clinic phones will be out of service until further notice.
• All payments will be processed electronically and you will receive an email receipt.